You can check the status and track of your order HERE by simply filling in your order number + email
-We ship out all our orders with UPS standard shipping
-Tracking numbers are sent by email after a short processing period
-Please note, we require 1-5 business days to process orders. We strive to ship all items on time. In rare cases however, it can take longer. Any orders not received within 4 weeks automatically qualify for a full-refund or reship free of charge!
Shipping time estimates:
EUROPE : 2 - 7 business days
Belgium, France, United Kingdom, Netherlands, Luxembourg, Austria, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, Greece, Monaco, Spain, Åland Islands, Hungary, Ireland, Italy, Latvia, Lithuania, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, Sweden, Albania, Andorra, Armenia, Bosnia & Herzegovina, Georgia, Iceland, Kosovo, Liechtenstein, Moldova, Montenegro, North Macedonia, Norway, San Marino, Serbia, Svalbard & Jan Mayen, Switzerland, Turkey, Ukraine
AMERICAS: 3 - 14 business days
Mexico, Canada, United States
AFRICA, ASIA, AUSTRALIA: 3 - 14 business days
Australia, Israel, Japan, Kenya, Saudi Arabia, Singapore, South Africa, South Korea, Qatar
Of course. We offer an extended 30 day guarantee! If you aren’t 100% satisfied with your items, or received faulty goods, simply email our customer support team at email@example.com Please include the email address associated with the order and describe the issue, include photos if possible. We always aim to respond in 5 business days or less!
Sure! You can cancel, or change your order within 24 hours of confirmation. Please contact us with your name and order number at: firstname.lastname@example.org 24 hours, your order might have been processed and we won’t be able to make any changes or cancel it.